County Home Care is an in-home service provider that assists seniors, individuals with disabilities and families. We are dedicated to helping our clients lead dignified, independent lifestyles in the comfort and safety of their own homes by carefully assessing and fully understanding their needs and selectively placing trained personnel to meet these needs. We provide a unique community-based service that assists our clients and allows them to remain safe and independent in their own homes.
Our caregivers are carefully screened ( national criminal background checks and drug testing), trained, bonded, insured, supervised and selected on the basis of their experience and their commitment to caring for people at home. Our caregivers are caring, courteous in nature, committed to care and eager to help. Our screening process is based on hiring only those that go through our background checks and who we would have in our own home caring for our parents. We treat you like a family member.
We are not a large national franchise but a small privately owned company that focuses on the well-being of our clients. You deal with real people not a Corporation. We are passionate about the services we provide and take pride in our responsiveness and our ability to provide our clients with individual attention. Our services are flexible and can be arranged for as little as a few hours a week or as many as 24 hours a day, seven days a week, including holidays. Our caregivers can help with a wide range of activities including companionship, meal planning, preparation, and clean-up, light housekeeping, laundry, medication reminders, errands, shopping, as well as escort to and from appointments and events. Our caregivers can also assist with mobilization (lifting, turning and exercising), Cerebral Palsy care, Post Stroke care, Cancer care, Arthritis care, Autism care, Diabetic care, Arthritis care, Personal care (feeding, bathing/showering and toileting), Multiple Sclerosis care, Dementia/Alzheimers care, Parkinsons care, and Huntingtons care if required.
What Services We Provide
Routine housework including general cleaning, vacuuming, dusting, washing floors, laundry, ironing, changing beds, defrosting refrigerators/freezers, cleaning ovens/stoves and china cabinets.
Heavier cleaning such as spring-cleaning, light fixtures, and washing walls and windows.
Planning, cooking, and serving meals.
Baking for holidays and special occasions.
Monitoring and motivating regular diet plans.
Transporting clients to social activities and appointments.
Running errands and shopping for clients or transporting clients to carry
out these activities.
Assisting with mail, correspondence, and payment of bills.
Providing respite and palliative care.
Serving as companions and participating in friendly socialization activities.
Assisting with entertainment preparations, hosting, serving and/or cleanup.
Packing household goods when changing residences.
Caring for pets including feeding, exercising, cleaning litter boxes, cleaning birdcages, taking to grooming appointments or to the Vet.
Caring for plants.
Monitoring clients' safety, comfort and welfare by contacting them by phone or by making home visit(s).
Checking interior conditions of homes while residents are away and ensuring the exteriors reflect an "at-home" appearance.
Assisting with grooming needs such as hair care, shaving, cleaning teeth and
routine nail care. Supervising or assisting with tub baths, showers, sponge baths, and bed baths.
Providing routine skin care such as applying lotion to dry skin.
Assisting with dressing and undressing.
Assisting with mobilization activities including turning, transferring,
exercising, and walking.
Assisting with toilet and/or commode needs.
Assisting with eating or feeding.
Assisting with self-administered medications by reminding client to take them at the prescribed time(s) and/or following up to ensure they are taken.
Monitoring vital signs such as blood pressures, pulse and respiration.
Providing respite and palliative care
Engaging in conversation and discussing current events.
Rent/Play movies and games
Reminders for appointments
Transportation to appointments, social events or religious services.
Visiting neighbors and friends, and running errands.
In Home Assessments:(Optional)
Non-medical Assessments are conducted to find clients' functioning capabilities, to identify their needs, and to determine what services are required to assist them attain and maintain optimum independence.
Who Can Obtain Service
Certain segments of the population will find our services especially beneficial such as people who are frail; elderly; housebound; terminally, chronically, or acutely ill; physically or mentally challenged; recently discharged from hospital; family caregivers; and accident victims.
When Service is Available
Help is available 24 hours a day, seven days a week to conform to clients' needs and preferences.
Where Service is Delivered
We service the New York City Metro Area (Manhattan, Bronx, Brooklyn, Queens, Staten Island, Nassau, Suffolk, Westchester, Rockland, Orange, Sullivan, Ulster, Putnam and Dutchess counties). If a need arises, we will strive to accommodate anyone who requires service outside this geographical area.
How We Provide Added Value
We are committed to providing professional, ethical, and quality service.
We guarantee client satisfaction and genuinely care about people.
We have a strong background in client-centered service, case management, and care giving.
We are experienced in making in-home needs assessments to help clients determine their own requirements and assist them develop care plans.
We have extensive knowledge of governmental and other programs that may assist clients with costs and/or provide services beyond our scope.
We will make referrals on behalf of clients for other forms of assistance (with permission).
We adapt our service delivery times to conform to our client's needs and preferences.
Our employees are covered by comprehensive liability insurance, have undergone criminal record checks, and are bonded.
Our employees are not only qualified, but also are compassionate, dependable, and trustworthy individuals who respect privacy and maintain confidentiality.
We handle any issues that surface such as scheduling difficulties, illness, shift cancellations, arranging for substitute workers, and providing continuousnsupervision.
We follow-up with our clients on a regular basis to assess service effectiveness and to make revisions that reflect changing needs and wishes.
How Costs are Determined
We charge a variable rate based on the type of service needed, when it is provided, and where it is delivered.
There are no costs for "non-medical" assessments. Costs are worked out and discussed with clients prior to commencement of service.
How to Arrange For Service
Office Hours are Monday to Saturday from 8:00 a.m. to 6:00 p.m. Voice Mail is in place 24 hours a day and checked regularly in order that we can give prompt attention to requests for immediate assistance.