Talking Alternatives

Mediation is about communication.


It's the means by which we solve problems, resolve conflicts, and effectively express ideas and knowledge.

How often is it, however, that we listen, but don’t hear what is being said? People talk past or over one another, miss opportunities to get their point across, don’t hear opposing viewpoints and miss identifying common ground.

Talking Alternatives is a mediation firm that helps people resolve their conflicts through facilitated conversation. We offer alternatives to miscommunication, lack of communication, poor communication and the inability to communicate effectively and responsively. We work with clients to resolve contentious issues as a non-judgemental, non-directive third party who can guide discussion and enable voices to be heard, solutions to be found, and good decisions to be reached.

We use words to make sense out of chaos.

Using conflict resolution techniques we provide the following services to organizations, small businesses, families and individuals.

We specialize in Elder and Adult Family mediation, helping seniors and their adult children reach agreement on transitional decisions such as alternative living arrangements, caregiving plans for parents, and inheritance and estate issues.

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Service Area

Proudly serving New York, New Jersey, Connecticut, and Florida.

Contact Us

Gail Goodman
Talking Alternatives

Phone: (646) 682-9319

312 West 98th Street, New York, NY 10025


About Gail Goodman

Gail GoodmanGail Goodman has over 30 years of management experience in government, nonprofit agencies and foundations. She began her career in the counseling field and worked in social services. She received her Certificate in Mediation and Conflict Resolution from New York University and was trained at CLUSTER, a New York State Unified Court System accredited mediation center. Gail received her specialized training in Elder and Adult Family Mediation from Elder Decisions. She has been mediating with parents and teens for Family Services of Westchester, has mediated in courts in New York County and Westchester counties and provides conflict coaching. Gail co-manages the Town of Greenburgh Community Mediation Program.