Care Navigators, Inc.

Jean Llamas MSN, RN, CCM, ACM

Healthcare has become increasingly complex. Whether you are in the midst of a healthcare crisis or anticipating healthcare needs, Care Navigators is able to help. Experts in geriatric care management, Care Navigators understands healthcare, insurance, and how to cut through the red tape to get what you need.

Care Navigators' RN/Social Worker/Healthcare Advocate team provides care management services for older adults, including in-home assessment; Life Care Plan creation to address legal, financial, medical, and psychosocial concerns; family mediation; long-term care planning/placement; coordination of healthcare services; weekly wellness visits; expert guidance in dementia; advocacy at rehabs/nursing homes/hospitals; advance directives; weekly medication set-up; and crisis intervention. Care Navigators will assess your medical, emotional, financial, and legal needs to develop a personalized plan of care to help you thrive at home or another safe and comfortable setting.

If you need someone to take the lead in your loved one's healthcare plan because you're a long-distance caregiver, are consumed by a demanding career, or are simply overwhelmed, call Care Navigators.


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Service Area

Proudly serving Illinois and Wisconsin.

Contact Us


Care Navigators

Jean Llamas MSN, RN, CCM, ACM
Care Navigators, Inc.

Phone: (847) 250-1829
Fax: (847) 669-5941

P.O. Box 7814 | Algonquin, IL 60102

Web: care-navigators.com
Linkedin: linkedin.com/in/jean-llamas-msn-rn-ccm-acm-674452105
Facebook: facebook.com/carenavigatorsinc

About Us

A geriatric care manager is a professional who evaluates, advises, and guides older adults and their families through the maze of healthcare services and options. Geriatric care managers are licensed professionals, primarily social workers and nurses, with extensive training and experience assisting individuals and their families with healthcare and wellness issues. Care managers have solid healthcare experience, industry contacts, and knowledge of public and private services in the community. Care managers are thoughtful listeners and creative problem solvers.

Care Navigators, Inc. is a private older adult care management company owned and operated by Jean Llamas RN, MSN, CCM, ACM, a master's prepared dual Certified Care Manager with over 20 years of experience in healthcare.

Jean's professional experience consists of hospital nursing, private duty nursing, skilled home health, evaluation for durable medical equipment, utilization management, insurance case management, and inpatient care management.

Client Testimonials

It was very comforting to my family to realize that even though we all were many miles away, Dad was being vigilantly looked after by you and your team. In addition to advocates, you truly did function as local family for my dad during his final months. While Dad was distressed at his decline, it’s comforting to know that he experienced many good times with you during his final months. We could not have done it without your help.

- Jeanne H.

My parents were relocating from Florida back home to the Chicago area. It was very difficult for us (their sons) to learn all we needed to learn in order to find them a quality/safe/affordable new place to live. After many weeks of trying on our own, we were advised to contact Care Navigators. With Jean’s help, we were given extensive information about a number of places we were not able to find on our own. Within weeks we had three wonderful places from which to choose and our final selection was the perfect fit for my parents and those of us who will be helping them. We can’t thank Care Navigators enough!! P.S. The modest fee we paid for this help was easily offset by the savings we’ll experience not having made the wrong choice or a more expensive place than we needed.

- Paul M.

This past fall, my 77 year old father had to undergo major surgery in another state. I was fortunate enough to have Jean Lamas as a friend and consultant as we aided my Dad and my Mom through the difficult process of pre-op, the surgery, the hospital stay and the post-op stage. Being informed and supported with the knowledge that Jean provided us made a huge difference to my Dad's care as well as the peace of mind for my Mom, siblings, and me. As we went through this journey, I had to shake my head a few times because everything that Jean told me to expect actually came to fruition. There were so many issues and instances, but I will cite just one. After the surgery, we were anxious to meet with a home care coordinator to set up in-home services after his release. Jean had warned me not to become frustrated if I could not meet right away with the appropriate person- they are very busy- and to be calm but persistent until I was able to meet and help setup after care for my Dad. Had I not known this, I would have become more frustrated than I even was, because I was prepared for that part of the process. Jean is a wealth of information re: coverage with insurance and Medicare. I truly believe that consulting with her helped my family and me on many levels at this challenging time in our lives. Thanks Jean!

- Deb A.