Care Connect Direct

Comprehensive Assistance to Caregivers and their Senior Loved Ones

Care Connect Direct is a professional elder care guidance and care-management firm dedicated to helping older adults and their families navigate the complex realities of aging and long-term care. We provide personalized assessments, care planning, and ongoing coordination to support medical, financial, and quality-of-life needs.

Our services include care planning and oversight, benefit guidance for Medicare, Medicaid, and Veterans programs, coordination with healthcare providers and community resources, assistance with appropriate housing and care options, and ongoing advocacy to ensure continuity of care. When appointed by the court, Care Connect Direct also serves as guardian and/or conservator, acting in the best interest of vulnerable adults who require formal oversight and protection.

We work collaboratively with families, healthcare professionals, and outside legal and financial advisors as appropriate, while remaining firmly within our role as care managers and advocates. Services are provided nationwide, offering both virtual and hands-on support designed to reduce stress, protect dignity, and promote the safety and well-being of older adults.

Founded by Christina Drumm-Boyd, Care Connect Direct operates at the intersection of care management, benefits navigation, and court-appointed oversight. We step in when families are overwhelmed, systems are failing, or decisions carry serious financial, medical, or legal consequences. Our approach is proactive, data-driven, and fiercely client-centered - coordinating care, benefits, and oversight with precision, transparency, and accountability. We don't replace attorneys or financial professionals; we work alongside them to ensure nothing falls through the cracks and vulnerable adults are protected.

Client Testimonials

Care Connect was extremely helpful providing guidance and assistance to ensure the appropriate data was submitted leading to Medicaid approval. Without Care Connect, we likely would have had another rejection. - Bob F. (2025) Trustindex

Christina and her organization are the best - they navigate systems and get more done than you can on your own. I'll recommend them to anyone helping their parents or veterans. - Mary M. (2025) Trustindex

Absolutely recommend - they help you every step of the way and literally show up when needed. - Kenton G. (2025) Trustindex


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Service Area

Hampton Roads and surrounding areas in Virginia.

Contact Us

Christina L. Drumm-Boyd, CSA
Geriatric Care Manager
Care Connect Direct

4525 E Honeygrove Rd Ste 203,
Virginia Beach, VA 23455

Phone: (757) 271-4270

Email: cdboyd@careconnecthr.com
Web: careconnectdirect.com

If you prefer, indicate your needs in the form below and I will contact you to let you know how I can help.

Professional Bio - Christina Drumm-Boyd

Christina Drumm-Boyd is the Founder and Principal of Care Connect Direct, a nationwide elder-care guidance and care-management firm specializing in complex aging, benefits navigation, and court-appointed guardianship and conservatorship.

With a background spanning geriatric care management, benefits advocacy, and fiduciary oversight, Christina is known for stepping in where systems become fragmented and families are left without clear answers. She works closely with healthcare providers, government agencies, families, and courts to develop realistic, ethical, and sustainable plans for older adults facing medical decline, cognitive impairment, or loss of independence.

Christina regularly serves as a court-appointed guardian and conservator, bringing structure, accountability, and informed advocacy to cases involving vulnerable adults. Her work emphasizes dignity, safety, and informed decision-making, while ensuring compliance with court orders and regulatory requirements. Rather than offering one-size-fits-all solutions, she focuses on individualized assessments, long-term planning, and active oversight.

What sets Christina apart is her ability to translate complex systems - healthcare, benefits, and court processes - into actionable strategies for families, professionals, and judges alike. She is deeply committed to transparency, collaboration with licensed legal and financial professionals, and protecting clients from unnecessary risk, exploitation, or system failure.

Through Care Connect Direct, Christina provides both virtual and hands-on support nationwide, serving as a steady advocate for older adults and a trusted resource for families navigating some of life's most difficult transitions.