Our Commitment to Your Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices including the way your information is collected and used. When you provide personal information at our site or via telephone, you are consenting to the manner in which the National Care Planning Council (NCPC) and longtermcarelink.net will collect, use, disclose and otherwise manage your personal information, as set out below. To make this notice easy to find, we make it available on our homepage.

The Information We Collect:
This notice applies to all information collected or submitted on the NCPC (longtermcarelink.net) website. On some pages, you can order products, make requests, or register to join a council. The types of personal information collected at these pages are:

• Name
• Address
• Email address
• Phone number
• Credit/Debit Card Information (etc.)
• Information about you business

On some pages, you can submit information about your self or someone you are caring for. For example, if you are caring for a loved one and are searching for some one to help you, you will need to submit your (their) name, address, and basic needs. In this circumstance, the types of personal information we may collect are:

• Names
• Addresses
• Phone Numbers (etc.)
• Aging Circumstances and Needs

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about yourself or someone else when requesting help or information to help you find a solution to your eldercare needs. We do not share this information with outside parties except to the extent necessary to complete that request.

The sole purpose of our listing service on this website is to assist you in contacting long term care providers or advisors in your area who may be helpful to you. There is no charge to you for using this service. Members of the Care Planning Council, featured on this site, have agreed to abide by an ethical code of conduct. We hope that Council members or anyone else we refer you to will treat you in an honest, fair and equitable manner. However, it is up to you to determine for yourself the integrity, experience or capability of any provider we refer you to. The Care Planning Council is not responsible if your experience with any of our referrals is not satisfactory.

Other service providers and advisers listed on this site, who are not members of the Council, are listed only for information purposes. We have deliberately not provided contact information (except for domain names) for these service providers and we neither endorse these providers nor have we any experience with their services. We do not verify the background or business practice of these providers. If you contact any providers listed on this site, who are not members of the Council, we take no responsibility for the services they provide.

Some nonmember providers listed on this site may no longer be offering services relating to the listing. If you are aware of any listings that are inaccurate please let us know and we will remove them.

We use return email addresses to answer the emails we receive. Such addresses are not used for any other purpose and are not given or sold to other entities.

You can authorize our use of your email address if you would like to receive updates, monthly articles, or emails regarding our services. Without your authorization, we will not send you unsolicited emails unless the content has to do with any business relationship you have with us such as a listing service or a membership service.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are minors, and no part of our website is structured to attract anyone who is a minor.

How You Can Access or Correct Your Information
Members can view all personally identifiable information that we collect online and maintain by visiting longtermcarelink.net. We do not store Credit/Debit Card Information in our system. We use other third parties (First Data) to provide payment processing on our site. When you order products or join our council, we will share payment information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

Rest assured, longtermcarelink.net does not share, sell, rent, or trade your personal information to third parties for promotional purposes.

If your personally identifiable information changes, you may correct or update it by making the change on our member information page, by contacting customer service, or by calling 1-800-989-8137.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

We use this procedure to better safeguard your information.

How to Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 1-800-989-8137 or send us an email to info@longtermcarelink.net.