Concierge at home
Concierge at home is a physician directed, unique and comprehensive service dedicated to helping seniors remain in their home environment (Private/Family home, Independent, Assisted or Memory Care in a senior community) for as long as possible by providing routine medical care at your doorstep.
Our team of healthcare professionals actually make house calls, and services elderly patients and their family members on a monthly basis to create collaborative Care Plan for their medical and non-medical needs.
We coordinate, implement and oversee all aspects of our patients care needs in the home to include in home assessments and treatment by a physician/physician assistant who are geriatric specialists, home health services, in home portable x-rays, ekgs,and ultrasounds in home laboratory testing, certain audiology testing in the home, IV infusion services, registered nurse visits, medical equipment delivery, as well as non-medical services such as having a hairdresser or manicurist come to the home, home remodeling coordination, and other resources and services that may come up for the elderly that can be handled in the home.
You will be assigned a Healthcare Advocate to help you navigate through the healthcare system and who will handle all action items needed to coordinate services for our clients. Your healthcare advocate is your point of contact person for all aspects of your care and is available 24/7 to help you. We work with various preferred providers which include all types of services. These providers are companies that we have worked with closely and whom we find to be professional, ethical and competent to include Home Care, Home Health, Elder Law Attorneys, Financial Planners, Home modification companies, Home technology companies, Pharmacy and Hospice.
When a client joins our Concierge at home program they receive a comprehensive assessment while meeting each member of our medical team, will receive monthly visits from a team member to keep a preventative eye on medical condition changes or potential problems, additional visits as needed to address specific medical needs, have access to our team 24/7 with same day assistance with their need, have one point of contact team member who will handle all aspects of their situation and become a strong support system as they progress through their disease processes/aging process and their needs change.
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Proudly serving Birmingham, AL to include Hoover, Vestavia, Homewood, Mountain Brook, Southside, Jefferson and Shelby Counties.
Concierge at home
Phone: (205) 567-9594
1280 Columbiana Road
Birmingham, AL 35216
I serve as Healthcare Advocate for Dr. Paul Roller, Medical Director for Concierge at home along with his medical team.
My role is varied as I try to meet the individual needs of our clients to include support for patient/family, connection to reputable companies to provide needed services as listed above, hospital transition services from home to hospital or rehab and working with discharge planners to be sure all discharge orders are implemented and that discharge medications are accurate and that patient/family understand their new medication regimen upon discharge. At times, I attend specialty physician visits with patients when family is not available or meet a patient in the ER when needed to be able to transfer accurate information to the family. My tasks are always evolving depending on the needs of the patient.
Dr. Paul Roller is geriatrician with over 18 years experience working only with patients 65 or older; and who understands the special medical needs of seniors, and who knows that with an elderly patient base; many patients have homebound status due to various causes such as mobility issues, impaired functioning due to debilitating conditions like arthritis, chronic lung/heart diseases, dementia/Alzheimer's with behavioral issues, wheelchair bound, etc. Dr. Roller wants these patients to have access to excellent medical care in the home and dedicates this part of his practice to those who have difficulty getting out to see a doctor.
Member of the Alabama Eldercare Planning Council
I am a member of the Alabama Eldercare Planning Council. We can teach you how to find funds to pay for care of your loved ones. We can help you find housing and senior communities. We can also teach you how to use senior providers and advisers to save conflict, time and money.
About the NCPC
The National Care Planning Council and its affiliated members are dedicated to helping families recognize the need for long term care planning and to helping implement that planning. Integrity, honesty, and a genuine concern for those who are in need of (or may need) long term care are at the heart of our services.